How to Bid Online

How to Bid Online

In order to participate in our online auctions, you must register as a TPA bidder at invaluable.com. You only have to do this once, and you will automatically be included in all of our future auctions.

It costs nothing to register as a bidder.

1. Create an account with Invaluable

If you already have an account with invaluable.com, artfact.com or auctionzip.com, you can skip this step.

  • Go to invaluable.com.
  • Click the "Create Account" near the top right of the window.
  • Enter your Email Address and a Password of your choice, then click "Create Account".
  • Once you have created an Invaluable account, you will be able to register as a bidder in any of Invaluable's auctions.

2. Register as a bidder

  • Go to invaluable's Trains, Planes and Automobiles page, which lists our upcoming auctions.
  • Click "Sign In" near the top right of the window, enter your Email Address and Password, then click "Sign In".
  • Select one of our current auctions and click "Get approved to bid" or "Register to bid". (If these options are not available, the auction is not yet open and you should check back later.)
  • You will be asked to enter your name and address, and also credit card details (you will not be charged anything – this is just to verify that you're a serious bidder).
  • Once you have filled in your details, click the checkbox to confirm that you agree to the Terms and Conditions, then click "Register to Bid".

Once you have registered, your registration must be approved. If you have not bid with Invaluable before, this may take a day or two. You will receive notification by email when you have been accepted as a bidder.

3. Bidding before the auction

  • As a registered bidder, you can leave absentee bids prior to the auction. Each auction will be opened for bidding from about a week before the auction date.
  • As above, go to Invaluable's Trains, Planes and Automobiles page.
  • Log in to your Invaluable account.
  • Select the current auction to view the list of lots.
  • To place an absentee bid on a lot, enter an amount and click "Leave Bid". (If you do not see a "Leave Bid" button, the auction is not yet open for bidding.)
  • If you make a mistake, you can change or withdraw bids at any time before the start of the auction session.
  • Note that absentee bids can also be left directly with Trains, Planes & Automobiles.

4. Bidding during the auction

  • As above, go to Invaluable's Trains, Planes and Automobiles page.
  • Log in to your Invaluable account.
  • Select the current auction and click "Happening now".
  • An Auction Console window will open in which you can view the auction and place bids.
  • The Console window will be available from about an hour prior to the auction. No further absentee bids are accepted during this period.
  • If instead of the Console you see the list of auction lots, then the auction has not yet commenced.
  • If the Console window does not open, or does not display correctly, see "Trouble-shooting" below.

We strongly recommend that you register early to ensure that you have been accepted as a bidder, and that you log in to your Invaluable account well before the auction to ensure that you have access to the auction Console. You can test the Console in advance by clicking "Watch Now" on any auction that is currently in progress. You do not have to be registered simply to watch an auction.

Please contact us if you have any questions or difficulties in registering.

Trouble-shooting

  • If you are having technical difficulties during an auction, call us on (+612) 4787 7974 and we will try to help you.
  • If the Auction Console window does not open, try using a different browser, or a different computer. (See Minimum system requirements below.)
  • If we are broadcasting video and you are not receiving it, try refreshing your browser (press F5).
  • During video broadcast, the sound is muted by default. You can turn on the sound from the controls on the video window. You will have to do this again if you refresh the page or your connection is interrupted.
  • If the picture or sound break up or frequently cut in and out, your internet connection may not be fast enough to receive the video broadcast.
  • If during the auction the window freezes, refresh your browser (press F5).
  • You can check beforehand to see that it all works for you by watching another auction. Go to Invaluable's home page at invaluable.com and see if there are any auctions in progress (the "Happening Now" button will be displayed). You can watch any auction on Invaluable, not just ours, and at any given time there is likely to be one in progress (though not all auctions broadcast video). Click "Enter Auction" and see if you are able to watch the auction.

Minimum system requirements

  • Internet connection: DSL/Cable/FIOS, T1 or higher
  • Windows
    • Operating system: Windows 7, 8 or 10
    • Memory: 1GB RAM
    • Browser: Internet Explorer 9 or 11, Firefox (most recent), Google Chrome (most recent)
  • Mac
    • Operating system: 10.6 or later
    • Memory: 1GB RAM
    • Browser: Firefox (most recent), Safari (most recent)
  • Other devices
    • For iPad & iPhone an app is available – requires iOS 8 or higher
    • Other tablets and smartphones have limited support – please test before relying on them during an auction

If your device meets the minimum requirements and you are still having problems, please contact us and we will try to help you.