Terms and Conditions

Online Store Terms and Conditions

GENERAL

All prices quoted on this website are in Australian dollars and include 10% GST. Prices and product specifications are subject to variation without notice.

Purchases may be paid for by credit card, cheque, money order or direct deposit. Credit card charges may apply.

All orders must be paid for and cheques cleared before goods are dispatched. Title to goods does not pass to the purchaser until the goods have been paid for in full.

Some of our products are not suitable for children under 14 years of age.

SHIPPING

Shipping costs are supplied by Australia Post.

Goods will usually be dispatched within 2 working days of the order being received. Delivery times depend on location. Under normal circumstances, deliveries within Australia will take no more than 7 days, and deliveries to other countries will take no more than 14 days by air.

Parcels that exceed Australia Post's guidelines for size or weight cannot be sent to post office boxes and must be sent to a street address.

It is the purchaser's responsibility to ensure that the supplied shipping address is correct. Any additional expenses incurred due to an incorrectly entered address must be paid for by the purchaser.

REFUNDS AND RETURNS

New goods that are covered by a manufacturer's warranty may be returned if they are found to be faulty in manufacture. Goods that are found to be faulty in manufacture will be repaired, replaced or refunded at our discretion.

Second-hand goods are sold as-is without warranty and may not be returned for refund or replacement.

Any returns must be authorised by us before goods are dispatched to us. All shipping costs for the return of goods must be paid for by the purchaser. Returned goods must be accompanied by all original packaging and a copy of the sales invoice. Returns will be accepted only from the original purchaser.

PRIVACY

Trains, Planes & Automobiles respects the privacy of its customers and complies with the National Privacy Principles as set out in the Privacy Act 1988.

We use the information you give us only to provide goods and services to you, and we do not share this information with anyone who is not directly involved in the provision of these goods and services. We also use the information you give us to provide you with newsletters and other promotions. You may at any time choose not to receive these promotions. We will not give customer information to any other person or use it for any other purpose without your express permission, unless we are required to do so by law.

We take all reasonable steps to ensure that the information we hold about customers is secure and up to date. Access to the information we hold about you is available to you on request.

SECURITY

Our Online Store operates through a secure server provided by GeoTrust using 128-256 bit encryption. This ensures that all customer information and payment details are protected by the highest level of security available. No credit card information is retained on our website.

Other security measures have been taken to ensure that the information on our website is protected from unauthorised access.

AGREEMENT

Any order placed by a customer on this website is an offer by that customer to purchase a product or service for the price specified at the time the order is placed, including freight and any other charges. By placing an order, the customer is agreeing to pay for and accept delivery of the goods ordered. Prices are subject to variation at any time and may change while the customer is selecting goods. The customer agrees to pay the price that is current at the time payment is made. This agreement is governed by the relevant laws of the state of New South Wales.

ERRORS & OMISSIONS
While we take all reasonable measures to ensure that the goods displayed in our Online Store are currently in stock and that the prices, images and other information displayed are correct, Trains, Planes and Automobiles disclaims all responsibility for any errors or omissions. We reserve the right to refuse a customer's order for any reason, including the unavailability of a product, an error in the advertised price or other information, or an error in the customer's order.

LIABILITY
Trains, Planes and Automobiles is not liable for any loss or damage arising from the purchase or use of goods or services supplied, or for failure to supply goods or services due to circumstances beyond our control. Our total liability to the customer is limited to repair or replacement or refund for defective goods that are covered by warranty.

WARRANTY

Trains, Planes and Automobiles transfers to the customer any warranty or guarantee supplied by the manufacturer of the products. If new goods are found to be defective, under proper use, within the warranty period due to faulty materials, workmanship or design, we will repair or replace the goods at our discretion.

Any warranty or guarantee becomes void if the product has been repaired or altered by an unauthorised person; or if the product has been subjected to conditions that are not within the manufacturerâ??s stated instructions on storage, usage, installation or maintenance; or if the product is subsequently re-sold.

OWNERSHIP
This website and all goods offered for sale on it are the property of Trains, Planes and Automobiles, a division of Adventures Extraordinaire Pty Ltd ABN 23002486115.

This website, design and contents are Copyright © 2003-2017 Trains, Planes and Automobiles.